Farica The self-service rate (self-service bounce rate) is the percentage of customers who complete a task without the need for assistance from customer service. A high self-service rate is a good indicator that your customer service team is efficient and effective. It also suggests that your customers are able to find the information or help they … Read more
A Virtual Memory System (VMS) is a system that allows a computer to store and access data in memory that is not physically stored in that memory. This allows the computer to use more memory than is physically available, by using the virtual memory to store data that would normally be stored in the physical … Read more
The Presto software is an open source distributed SQL query engine that allows users to run interactive analytic queries against data sources of all sizes. Presto is designed to be highly scalable and efficient, and it can be used on data stored in a variety of formats including text files, relational databases, and columnar storage … Read more
