Death by PowerPoint

The term “Death by PowerPoint” refers to a situation in which a presenter uses so many slides, or so much material, that the audience becomes bored or confused. This can happen if the presenter tries to pack too much information into the presentation, or if they use slides that are too busy or difficult to … Read more

Customer satisfaction (CSAT)

Customer satisfaction (CSAT) is a measure of how well a company meets the needs and expectations of its customers. It is often used as a way to gauge customer loyalty and to identify areas where improvements need to be made. CSAT is typically measured using surveys that ask customers to rate their level of satisfaction … Read more

Categories ERP