Knowledge process outsourcing (KPO)

Knowledge process outsourcing (KPO) is the outsourcing of knowledge-based processes, such as research and development, technical support, and product development. KPO is a subset of the broader category of business process outsourcing (BPO). KPO is a relatively new phenomenon, having only emerged as a distinct industry in the early 2000s. However, it has rapidly grown … Read more