Auto attendant (automated attendant)

An auto attendant is a type of automated attendant, which is a telephone system feature that answers calls and directs callers to the appropriate party or department. The auto attendant can be used to provide information about the company, such as company hours, directions, and services. It can also be used to route calls to the correct department or extension.

What is auto attendant menu? An auto attendant menu is a pre-recorded voice message that prompts callers to choose from a set of options by pressing a corresponding key on their phone keypad. This type of menu is commonly used by businesses to route calls to the correct department or individual. How much does an auto attendant cost? The cost of an auto attendant can vary depending on the features and functionality that you require. A basic auto attendant system may cost around $100, while a more advanced system with additional features could cost several thousand dollars.

What is the difference between auto attendant and IVR?

An auto attendant is a phone system feature that answers calls and routes them to the appropriate extension or department. IVR (Interactive Voice Response) is a phone system feature that allows callers to interact with the system using touch-tone input to select options from a menu.

How do I set up an automated attendant?

There are a few different ways that you can set up an automated attendant, depending on your specific needs and requirements. One option is to use a pre-recorded message that plays when someone calls your business line. This can be set up through your phone system's voicemail settings.

Another option is to use a call forwarding service that will direct calls to a different number or recording during certain hours. This can be useful if you want to have your automated attendant take calls during business hours, but forward calls to a human operator after hours.

Finally, you can also use a dedicated automated attendant system, which is a separate piece of hardware or software that is designed specifically for this purpose. These systems usually have more features and options than the other methods, but they can also be more expensive.

What is automated phone system called?

An automated phone system is a phone system that uses pre-recorded voice messages to deliver information or perform actions on behalf of the user. Automated phone systems are often used to provide customer service or support, and are also used in a variety of other settings, such as to provide information about a company or product, to take orders, or to schedule appointments.